"If you really want people to respond to your leadership, you have to have a personal relationship with them. They need to know you're dependable and that you'll be there if they have a problem. That's personal power to me." Noreen Haffner

"As a high level Coaching Course, I found this workshop to be head-and-shoulders above the vast majority of what is currently on offer. The course format and the learning approach permits quick assimilation of a large mass of knowledge. James Holden’s ability to translate the abstract into the concrete was outstanding." John O'Leary, Training & Development Controller, Motor Insurers Bureau, United Kingdom